Feedback
Thank you very much for your excellent communication and speedy despatch of the order which arrived safely yesterday. I am very pleased with the earrings as they will replace a lost earring and match a pendant I have.
Once again, thanks very much.
Regards
Teresa Wood
I was looking for suitable jewellery for my bridesmaids to wear on my wedding day. I searched on Google and found your company.
I found the perfect gifts for my bridesmaids they are the White Small Cubic Zirconia Star Necklace and Earring set. Your prices are so reasonable. The contact I had with Jonathan was excellent (unfortunately one of the sets was out of stock and had to be re-ordered, but Jonathan kept me informed every week on the progress of my order). Excellent customer service!!
I have now received my 4 sets and they are absolutely beautiful. More beautiful than I thought. For the price I thought they would look really cheap and tiny but they do not.
Thank you so much arealgem.co.uk, my bridesmaids will be over the moon with them. I will definitely buy from your shop again and I will recommend you to my family and friends. Thanks again!
Sharon, Manchester
"Thank you, thank you, thank you!
I set my heart on a lovely brooch to wear for my wedding and ordered it from another company. After a few days I was informed it was out-of-stock – I was so disappointed! Luckily, I found you ‘A Real Gem’, you had the exact same brooch for sale, it was less expensive and there was no charge for post and packing! The best bit was that it arrived on Saturday morning, just as you said it would: and it looks perfect with my dress! So I have put it safely with all the other things for my big day!
I will definitely recommend you to friends and family, especially coming up to Christmas! Thanks again!"
Sarah, Haverfordwest
"I'm writing to say a big thank you for the bracelet I ordered for my friends 21st birthday. The site was very easy to use, and delivery was fast. My friend was over the moon with her bracelet and the presentation box is a lovely touch. I would definately recommend you to our friends and would certainly use your site again."
Ross, Blackpool
"I bought two silver and cubic zirconia neclace and earring sets from A Real Gem, for my bridesmaids in the summer of 2008. I was very impressed with the fast response and excellent personal service.
The quality of the jewellery that arraived was also very very good. I bought other jewellery items from a different website afterwards and wished I hadn't. I found there was no one to speak to on the phone, the product was late in a rubbish box and the silver was tarnished and the whole thing was just naff.
I will always come back to A Real Gem from now on if I want to buy jewellery online, even if I can't see what I want on the website.
Jonathan and the team were brilliant to deal with and easy to speak to! on the phone. I trust him to get it right every time!"
Bridget, Somerset
"I found your website very easy to navigate, great secure payment options and you have a lovely collection of jewellery with something to suit every budget.
I would like to give you further positive feedback.
The communication with yourselves and the personal service you offer has been great. Good responses to questions and you kept me up to date on the status of my 2 orders (I also ordered a silver bracelet for myself in a separate order). That is why I was happy to wait for the 2 jewellery sets I received. I loved all the jewellery. My bracelet was also beautiful and exactly what I wanted. I will definitely recommend you will keep you in mind for any future purchases.
So would also like to add that your a prompt service with fast delivery
Thank you for your wellwishes and I am sure we will have a gorgeous wedding.
Many thanks again and all the best to you."
Sonja, London
We love to hear from our customers with your comments and suggestions for the website, and how we can make the site or service easier to use.
If you would like to send us some feedback, or ask us to get a specific product for you (as we have access to many more than are available online) just complete the contact form below.
